Privacy Policy

Last updated: January 2026

What we collect

When you place an order, we collect: your name, email, shipping address, billing address, and payment method details (which go directly to our payment processor — we never store full card numbers). When you browse the site we log standard server access information (IP, browser, pages visited) for 90 days for security and analytics purposes.

What we do with it

• Fulfill and ship your order.
• Send you order status and shipping emails.
• Send you marketing email — only if you explicitly opt in. You can unsubscribe from any email with one click.
• Detect and prevent fraud (we use standard card-issuer and AVS checks).

Who we share it with

• Our shipping carrier (USPS, UPS, or DHL) — name and address only.
• Our payment processor — payment details, no inventory or shipping details.
• Our email vendor — your email and name, used only for transactional and (if opted in) marketing email.
• Law enforcement when legally compelled.

We never sell customer data. Ever. Not to advertisers, not to brokers, not to retargeting networks.

Your rights

If you’re in California, the EU/UK, or Canada, you have the right to request a copy of the data we hold about you, to correct it, and to have it deleted. Email privacy@cellstream.shop and we’ll respond within 30 days.

Cookies

We use strictly necessary cookies (cart, session, checkout) and no third-party trackers, no retargeting pixels, no Facebook Pixel, no TikTok Pixel. Our analytics is first-party only.

Contact

Questions about how your data is handled? Write to privacy@cellstream.shop.